Get in Touch With Us
We like hearing from the people who read this website. Whether you have spotted something that looks out of date, want to ask a question, or simply have an idea you think we should hear, this page explains how to reach us and what to expect once you do.
The Best Way to Contact Us
The quickest route is email. Send your message to info@inverness-dolphin-cruises.co.uk and it will land with a real person on our small team. We read every message, including the short ones.
To help us reply properly the first time, it is useful to include:
- A clear subject line, such as "Correction", "Question" or "Feedback"
- The address of the page you are writing about, if it relates to something specific
- A brief description of what you noticed or what you would like to know
- Any screenshots that might explain the issue more clearly
What Happens Next
We aim to reply within two to three working days. Some messages take a little longer, especially if we need to check details before answering. If your note points out a mistake, we will look into it carefully and update the page where needed. We are grateful for corrections, as they help keep the information here accurate for everyone.
What We Can and Cannot Help With
We are happy to help with questions about the content on this website, suggestions for new topics, reports of broken links, and general feedback on how easy the site is to use.
Please keep in mind that we are an independent publisher. We do not run any of the services mentioned on our pages, so we cannot access personal accounts, reverse payments or resolve disputes with outside providers. For those matters, contacting the provider directly is always the fastest option.
How We Treat Your Message
When you write to us, we only use your details to reply and to follow up on your request. We never sell your information or add you to mailing lists without asking first. You can read more about how we handle personal data in our Privacy Policy. For the general rules that apply when using this website, please see our Terms of Use.
A Quick Thank You
Every message we receive, whether it is a kind word, a sharp question or a polite correction, helps make this website more useful. Thank you for taking the time to get in touch. We look forward to hearing from you.